The first phase of the project foresees a preliminary analysis aimed at assessing the needs of the target groups of the project: Roma communities and operators. The survey methodologies were chosen according to the characteristics of the two target categories.
A qualitative survey was organized on the basis of face-to-face interviews and involved different types of employees and municipal operators. It served to determine the level of knowledge and awareness of the institutions in the field of anti-discrimination and equality.
A similar research was developed through several focus groups and led to analyse the major needs of the Roma community of Campobasso in the relationship with the institutions.